We have led Mass Beverly to improve the management of its daily business operations. We created a dedicated Integrated Business Management System fully automating the sales, ordering, payment, and warehouse management processes.
Business need
Mass Beverly came to us with the need to build the eCommerce platform, digitize sales processes and create customer service support tools.
Benefits for the customer
• Significant increase in sales • Accelerating and improving the order fulfillment process • Complex automation of warehouse management • Easy content modification on the eCommerce platform
Outcome
During the research, it turned out that many different tools are used in the company's operational processes, which are not integrated. An additional problem was they used to be unsuitable for the luxury goods industry. Therefore, we have completed a digital transformation of all key processes in the company. We have created a dedicated and complex system (Dragonfly), which is the basis for the functioning of the eCommerce platform and significantly supports the sales and customer service process.
Dragonfly system allows for flexible changes and monitors the processes taking place in the company by managers and employees. Thanks to this, Mass Beverly can be efficiently managed without further help from our developers.
